As part of our complaint process, we may need some further
information from you if you find our initial decision unsatisfactory,
and in this case, we will contact you by email you provided in the
complaint form. Your complaint will lead to:
- Immediate removal of the content – if we are
satisfied that the content is illegal and non-consensual, and you will
be notified of our decision; or
- Content staying – if we are satisfied that it is
not, and we will notify you about it. If you disagree with our final
decision, we will submit the dispute to a neutral arbitration
association of our choosing and at our expense.
- If you have been depicted in any content and would like to appeal
removal of such content, please notify our legal department (legal@avlush.com). Should there be a disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral body.